課程資訊
課程名稱
圖書館作業評估
Evaluation of Library Operation 
開課學期
112-2 
授課對象
文學院  圖書資訊學系  
授課教師
羅思嘉 
課號
LIS5057 
課程識別碼
126 U1260 
班次
 
學分
3.0 
全/半年
半年 
必/選修
選修 
上課時間
星期四7,8,9(14:20~17:20) 
上課地點
圖資研討3B 
備註
U選課程,學士班與碩士班學生均可選修
總人數上限:8人 
 
課程簡介影片
 
核心能力關聯
核心能力與課程規劃關聯圖
課程大綱
為確保您我的權利,請尊重智慧財產權及不得非法影印
課程概述

The teaching goal of the course, “Evaluation of Library Operation” is to review the methodologies that could be applied for library operations evaluation. The topics will be covered in the discussion including the meanings of evaluation, evaluation design and indicators involved, data collection and analysis methods. 

課程目標
The students will be equipped with the competencies of library services evaluation,
- Recognition of basic concepts
- Be aware of theories and framework
- Familiar with evaluation methods and measurements
- Knowing the related issues
- Abilities to carry out the empirical studies 
課程要求
preview and review reading materials
share thoughts on topics in classes
conduct evaluation research on chosen topics 
預期每週課後學習時數
 
Office Hours
另約時間 
指定閱讀
TBA 
參考書目
Brophy, P. (2006). Measuring library performance: Principles and techniques. London, UK: Facet Publishing.
Hernon, P., Dugan, R. E., & Matthews, J. R. (2014). Getting started with evaluation. Chicago: American Library Association.
Matthews, J. R. (2018). The evaluation and measurement of library services (2nd ed.). Westport, CT: Libraries Unlimited.
Zaugg, H. (Ed.). (2021). Assessing academic library performance : a handbook / edited by Holt Zaugg. Rowman & Littlefield, a wholly owned subsidiary of The Rowman & Littlefield Publishing Group, Inc. 
評量方式
(僅供參考)
 
No.
項目
百分比
說明
1. 
Participation 
20% 
attendance and contribution to the classes 
2. 
Final Project 
35% 
evaluation research on library operations 
3. 
Assignments 
45% 
reports on standards and case studies 
 
課程進度
週次
日期
單元主題
第1週
  Introduction to the course 
第2週
  Library Services and Evaluation 
第3週
  Internal and External Evaluation
Evaluation Research Design and Process 
第4週
  Evaluation Methodology 
第5週
  Library Metrics: Performance Indicators
ISO2789/CNS13151
COUNTER
ISO11620/CNS15543 
第6週
  Evaluation of Technical Services and Quality of Bibliographic records
Technical services 
第7週
  No meeting 
第8週
  Library Collection: Quantity and Quality 
第9週
  sability of Automated Systems and Information Systems 
第10週
  Lbrary Value: Economic impact/ROI and Social impact 
第11週
  Evaluation of Reference Services 
第12週
  Information Literacy Competencies and Programs 
第13週
  Lbrary User Experience and Satisfaction; Quality and Impact of Library Services  
第14週
  Physical Space and Virtual Platform 
第15週
  Communicating library performance
New Challenges, New Issues
 
第16週
  Reporting the results of final project